Help & support

Contact us

Questions, problems or ideas – we read every message and usually reply within one working day.

In the app you can also use Settings → Help & feedback.

Common questions

I forgot my password

On the sign-in screen, tap Forgot password? and enter your email. If an account exists for that email, we send a link that lets you choose a new password. The link works once – if it has expired, request a new one. Can't find the email? Check your spam or junk folder.

If you signed up with Sign in with Apple, there is no password to reset – just tap Sign in with Apple again.

How do I invite my partner or a caregiver?

Go to Settings → Family & Caregivers and tap Invite partner or Invite caregiver, then share the invite. Your partner can tap the link, or install Tiny Sleeps, tap Join existing family and enter the code from the message.

Our two phones show different things

Make sure both phones have the latest version of Tiny Sleeps from the App Store, and that both are online. Logs from one phone usually appear on the other within seconds.

How do I delete my account?

Go to Settings → Account → Delete account and follow the steps. If you need help, or want us to remove anything else, email [email protected].

Privacy and terms

Read our Privacy Policy and Terms of Service.